Arlo|Smart Home Security|Wireless HD Security Cameras
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LeeZ
Tutor
Tutor

I've tried for a few days now, the system keeps telling me that my card information is in correct. I erase everything, start over and still get the error. Is there another way to subscribe. Super annoying when you are trying to actually purchase something and it won't complete.

4 REPLIES 4
JessicaP
Arlo Employee Retired

Hi LeeZ,

 

What error are you receiving when trying to subscribe? Could you provide a screenshot?

LeeZ
Tutor
Tutor

I fixed this.

GHI1943
Tutor
Tutor
I also having trouble Single cam subscribing for my two new cams. The page does nothing.
LeeZ said he fixed to for someone.
JessicaP
Arlo Employee Retired

Hey GHI1943,

 

What error are you seeing when trying to subscribe to the single camera? Are you using the Arlo app or the web client on your computer when trying to subscribe?