Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Gives Payment Error When Trying To Subscribe

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Tutor
Tutor

I've tried for a few days now, the system keeps telling me that my card information is in correct. I erase everything, start over and still get the error. Is there another way to subscribe. Super annoying when you are trying to actually purchase something and it won't complete.

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Arlo Moderator
Arlo Moderator

Hi LeeZ,

 

What error are you receiving when trying to subscribe? Could you provide a screenshot?

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Tutor
Tutor

I fixed this.

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Tutor
Tutor
I also having trouble Single cam subscribing for my two new cams. The page does nothing.
LeeZ said he fixed to for someone.
Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
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Arlo Moderator
Arlo Moderator

Hey GHI1943,

 

What error are you seeing when trying to subscribe to the single camera? Are you using the Arlo app or the web client on your computer when trying to subscribe?

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