Activity zones not working even with Smart subscription. Getting only generic "motion" alert.

[RiptideCEO]

My Arlo Pro 2 cameras suddenly started saying their activity zones were not working because they weren’t connected to AC power. They’ve never done this before. I can’t get anything but a generic “motion” alert and no rich notifications are coming through. I checked to ensure the cameras had smart notifications enabled, and they had been booted out for some reason. I put them back in for smart notifications and set my activity zones back up, but I’m still only getting generic motion notifications regardless what my settings say. Is this a known issue? This is extremely frustrating and not worth the subscription cost if it doesn’t work like it used to!

[JessicaP]

Hi RiptideCEO,

Try the solution found here: https://community.arlo.com/t5/Arlo-Ultra/Suddenly-no-live-view/m-p/1762437#M11637

Let me know if you continue experiencing an issue.