Arlo|Smart Home Security|Wireless HD Security Cameras
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When grant access checks Security Lights, shows offline but shows online on main account.

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Johnny290
Mentor
Mentor

having a problem granting access to my Arlo lights. When I go to the second account the lights are there but it says the lights are offline. But they are not offline cuz when I go back to my other account they are online. Any solutions

Model: VMC3030 | Arlo Wire-Free Camera

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Johnny290
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Mentor
Thanks got it working

View solution in original post


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JessicaP
Arlo Moderator
Arlo Moderator

Hi Johnny290,

 

Have you tried un-checking the device and then re-checking again to see if that helped? Make sure to save after you un-checked your device.

Johnny290
Mentor
Mentor
Thanks got it working

View solution in original post

Discussion stats
  • 2 Replies
  • 649 Views
  • 0 Likes
  • 2 In Conversation