Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

When grant access checks Security Lights, shows offline but shows online on main account.

Reply
Discussion stats
  • 2 Replies
  • 1154 Views
  • 0 Likes
  • 2 In Conversation
Johnny290
Mentor
Mentor

having a problem granting access to my Arlo lights. When I go to the second account the lights are there but it says the lights are offline. But they are not offline cuz when I go back to my other account they are online. Any solutions

1 ACCEPTED SOLUTION

Accepted Solutions
Johnny290
Mentor
Mentor
Thanks got it working

View solution in original post

2 REPLIES 2
JessicaP
Arlo Employee Retired

Hi Johnny290,

 

Have you tried un-checking the device and then re-checking again to see if that helped? Make sure to save after you un-checked your device.

Johnny290
Mentor
Mentor
Thanks got it working
Discussion stats
  • 2 Replies
  • 1155 Views
  • 0 Likes
  • 2 In Conversation