Bridge wont connect to wifi. On same 2.4 network but keeps timing out.

[Rademaker2904]

Bridge ABB1000 will not connect to internet. I am on the same 2.4 network I'm trying to connect to and just keeps timing out. Have dont the reset 3 times now and follow everything to a T but no luck. Please help.

[Phoney49]

I also had trouble connecting. I contacted support through 'chat', which is the fastest method. The agent told me 'Make sure that your router’s security protocol is set to WPA2. WEP and WPA are not supported.'. This is not in the user manual.
I created a 'guest network' on my router that uses WPA2, and connected that way. Good luck

[StephenB]

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@Phoney49 wrote:
WEP and WPA are not supported.'. This is not in the user manual.

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It is in the on-line FAQ though - https://kb.arlo.com/000061837/I-can-t-set-up-the-Arlo-Bridge-that-came-with-my-Arlo-Light-Security-s...

What the FAQ doesn't say is that both WEP and WPA are insecure.  It's best not to use them.