Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Light Always On

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greglee20
Guide
Guide

One of my Arlo lights keeps draining the battery level as well as see there are 4 low lit led lights on all the time.I did take the battery out for 10 minutes then replaced it still the same issue.So i then took it off my system totally as well as my bridge unit still after doing a new set up its happening and driving me crazy ....Any one please any ideas that might work,would be Grateful thanks ..

Model: ALS1101 | Arlo Security Light
jguerdat
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Guru

Could be a hardware problem. Use the Contact Support link at the bottom here.

greglee20
Guide
Guide

Thank You has to be done everything possible not impressed with the Arlo lights maybe thats why Arlo stopped selling them ..Thanks Happy Xmas

Model: ALS1101 | Arlo Security Light
greglee20
Guide
Guide

Spoke to Arlo have tried to say its normal the 4 lights come on when its not sunny or when it gets dark ,which is a lie as my other Arlo lights dont do this and this light only just started this a few weeks ago.Waiting on Arlo Manager to call me back as i am going round in circles with there people.Never easy with Arlo issues and if i have to will again raise this with there Ceo who does get involved Matthew McRae...

Model: ALS1101 | Arlo Security Light
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  • 2 In Conversation