Cannot Manually Turn on Arlo Security Light

[Lowen]

Arlo Security Light updated firmware to 3.2.51 2 days ago and will not turn on with the Light ON/OFF switch. Switch slides to ON (green) for a few seconds the jumps back to OFF (white), and light does no turn on.  The Range utility shows light is within range of the bridge.  Two other lights in same vicinity also with version 3.2.51 work.   Reset Dusk to Dawn to original settings with no change.

[Lowen]

Attached file shows problem I mentioned in initial post.  Light doesn’t turn on. Switch just resets to OFF after several seconds.  Power cycling and restarting bridge did not fix.  Removing and reinstalling battery in light did not fix.  Removing light from all custom modes did not fix.   Resetting Dusk to Dawn to factory setting did not fix.   

Other 2 lights work fine.  This light checks out fine with Range and Motion Utilities.  Manual on/off on this light worked until firmware update to V 3.2.51.

Has as anyone else seen this behavior?

[ShayneS]

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

[Lowen]

Will contact supply. That light still doesn’t manually turn on from app. It did before firmware update. Other 2 turn on/off as expected.

[VL123]

I experienced the same problem. Three are ok, but one just refuses to turn on. It is not the range issue as it is so much nearer to the bridge.
Any solution found?
Thanks

[ShayneS]

Hi @VL123

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

[VL123]

Thanks.

I deleted and rebind the light. It is fine now. 

[ShayneS]

That is great!

Please let me know if you have any further questions & I will be happy to assist you.

[pietrzej]

@Lowen
I had the same with one of my lights.
I have rebooted the base station as well as the light and now its fine.