Arlo|Smart Home Security|Wireless HD Security Cameras

Security light Dusk to Dawn missing on 1 camera

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Apprentice
Apprentice

I recently purchased 2 twin packs of Arlo lights. All installed all working fine all firmware updated to 3.2.51.
I have noticed that 3 of the lights have “Dusk to Dawn” option and one of them doesn’t!?
Tried uninstalling and reinstalling with no luck!
Any ideas on this?

Model: ALS1101 | Arlo Security Light
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Arlo Moderator
Arlo Moderator

Hi @pietrzej

 

Are all the lights updated to the latest firmware?

 

Is this setting missing on the web browser & mobile app?

 

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Apprentice
Apprentice
@ShayneS
All the lights have the same firmware 3.2.51
3 of 4 light have dusk to dawn option in the app, not sure about web as when i try to go through web i get transferred to app anyways.
I will check later on tonight when you’re get home and i will let you know.
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Apprentice
Apprentice
@ShayneS
I can now confirm that the dusk to dawn setting is missing in both the ios app and the web but only for one of the lights my other 3 lights have it!
Any suggestions?
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Arlo Moderator
Arlo Moderator

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

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  • 4 Replies
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