Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reply
Discussion stats
  • 4 Replies
  • 1150 Views
  • 0 Likes
  • 2 In Conversation
pietrzej
Apprentice
Apprentice

I recently purchased 2 twin packs of Arlo lights. All installed all working fine all firmware updated to 3.2.51.
I have noticed that 3 of the lights have “Dusk to Dawn” option and one of them doesn’t!?
Tried uninstalling and reinstalling with no luck!
Any ideas on this?

4 REPLIES 4
ShayneS
Arlo Moderator
Arlo Moderator

Hi @pietrzej

 

Are all the lights updated to the latest firmware?

 

Is this setting missing on the web browser & mobile app?

 

pietrzej
Apprentice
Apprentice
@ShayneS
All the lights have the same firmware 3.2.51
3 of 4 light have dusk to dawn option in the app, not sure about web as when i try to go through web i get transferred to app anyways.
I will check later on tonight when you’re get home and i will let you know.
pietrzej
Apprentice
Apprentice
@ShayneS
I can now confirm that the dusk to dawn setting is missing in both the ios app and the web but only for one of the lights my other 3 lights have it!
Any suggestions?
ShayneS
Arlo Moderator
Arlo Moderator

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

Discussion stats
  • 4 Replies
  • 1151 Views
  • 0 Likes
  • 2 In Conversation