Arlo|Smart Home Security|Wireless HD Security Cameras

Bridge will not connect to WiFi and lights. Remains violet always.

Reply
Discussion stats
  • 1 Reply
  • 514 Views
  • 0 Likes
  • 2 In Conversation
paulaizzi
Follower
Follower

help...……..cameras working great but the bridge will not connect and remains violet always...so we can't find lights on phone     ……………   what to do

Model: VMC4030 | Arlo Pro Wire-Free Camera
JessicaP
Arlo Moderator
Arlo Moderator

Hey paulaizzi,

 

If you're getting a solid violet LED on your Arlo Bridge, it means the Arlo Bridge is booting up. Usually it can take about a minute to boot up and it should change to blinking amber LED. 

 

If it still stays solid violet for more than a minute, try to do a factory reset, which you can read here: How do I perform a factory reset on my Arlo Bridge? 

Discussion stats
  • 1 Reply
  • 515 Views
  • 0 Likes
  • 2 In Conversation