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Arlo Security Light - Web Page Edit Mode Rules Problems

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Johnny1005
Apprentice
Apprentice

I have discovered that at the Arlo web page (FALCON_NSP_P1.06) using the  Microsoft Edge , Firefox & Chrome browsers, by navigating to the Mode > Lights > Armed > Rules, that the Arlo Lights that are named do not show the lights names but rather, they all display the same, "{{getRuleName(rule)}}"  The cameras are not identifiable.  

 

Then when selecting to "Edit" any of my mystery named cameras, the name of the camera properly displays, I can make changes to the settings but when I select "Save" Nothing happens, as if the "Save" button is dead.

 

I noticed these problem for about a week now, give or take.

 

The solution to making changes to the lights settings are by using the mobile app that works normally.  The problems are with the web site (https://my.arlo.com/#/modes/5631855517F2D/rule/edit/58R1855N0C274).

Model: ALS1101 | Arlo Security Light

Accepted Solutions
JamesC
Community Manager
Community Manager

This should now be resolved. Please let us know if you still continue to experience  this issue.

 

JamesC

View solution in original post


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jguerdat
Guru Guru
Guru

I see the same thing here. @JamesC ?

JamesC
Community Manager
Community Manager

Thanks for bringing this to our attention. I will raise this issue with the client team.

 

JamesC

mamarcac
Apprentice
Apprentice

@JamesC any update? Still happening 9/25.

 

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Model: VMC4030 | Arlo Pro Wire-Free Camera
Johnny1005
Apprentice
Apprentice

James C, I'll be looking for the fix.  Thanks!

Model: ALS1101 | Arlo Security Light
JamesC
Community Manager
Community Manager

This should now be resolved. Please let us know if you still continue to experience  this issue.

 

JamesC

View solution in original post

Johnny1005
Apprentice
Apprentice

It is fixed!

Model: ALS1101 | Arlo Security Light
Discussion stats
  • 6 Replies
  • 1008 Views
  • 2 Likes
  • 4 In Conversation