Arlo|Smart Home Security|Wireless HD Security Cameras
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  • 27 Replies
  • ‎2021-08-06 07:24 PM
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Legends92
Apprentice
Apprentice
‎2021-08-06 07:24 PM
I currently have nine cameras subscribed to the old plan. Trying to update my plan. When I click on the Subscribe Now button, nothing happens. I tried two different computers and two different browsers. Any suggestions?
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JamesC
Community Manager
Community Manager
‎2021-08-16 09:48 AM

We've seen some similar reports from other users when attempting to migrate to the new plans. I will review your ticket and provide an update as soon as we know more.

 

JamesC

Message 26 of 28
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Legends92
Apprentice
Apprentice
‎2021-08-19 04:24 AM

Hi @JamesC - it’s been four days now. Any update?

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Legends92
Apprentice
Apprentice
‎2021-08-21 04:56 PM

I was able to finally cancel my plan. I then subscribed to the new Arlo Secure Plus.

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  • ‎2021-08-06 07:24 PM
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