Unable to update to Secure Plan Plus

[Legends92]

I currently have nine cameras subscribed to the old plan. Trying to update my plan. When I click on the Subscribe Now button, nothing happens. I tried two different computers and two different browsers. Any suggestions?

[JamesC]

We've seen some similar reports from other users when attempting to migrate to the new plans. I will review your ticket and provide an update as soon as we know more.

JamesC

[Legends92]

Hi @JamesC - it’s been four days now. Any update?

[Legends92 · Accepted solution]

I was able to finally cancel my plan. I then subscribed to the new Arlo Secure Plus.