Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Unable to authorise electronic payment

Reply
Discussion stats
  • 1 Reply
  • ‎2024-04-11 11:46 AM
  • 107 Views
  • 0 Likes
  • 2 In Conversation
agencyCEO
Follower
Follower
‎2024-04-11 11:46 AM

I have been trying for 6 months to resubscribe Annually and all I get is a unable to authorize electronic payment error. Can anyone help or tell me whats going on, I no longer have access to paypal.

Labels:
0 Likes
Reply
Message 1 of 2
107
1 REPLY 1
BrookeN
Arlo Moderator
Arlo Moderator
‎2024-04-11 03:09 PM

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.

 


 

0 Likes
Reply
Message 2 of 2
97
Discussion stats
  • 1 Reply
  • ‎2024-04-11 11:46 AM
  • 108 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.