Unable to assign supplemental plan

[Elmonte95822]

 

Subscription was cancelled now I have tried to activate it again but it says a message “

Master plan not assigned on the account. Unable to assign supplemental plan” but will still charge 7.99 and it’s charged me twice for nothing 

[BrookeN]

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.

[mcyeemd]

I have the same problem - is there a solution to this?

[BrookeN]

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.

[jrollphils11]

I just got the same error after being charged for a subscription.

[BrookeN]

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.