Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Unable to assign supplemental plan

Reply
Discussion stats
  • 1 Reply
  • 123 Views
  • 0 Likes
  • 2 In Conversation
Elmonte95822
Follower
Follower

IMG_3408.png

Subscription was cancelled now I have tried to activate it again but it says a message “

Master plan not assigned on the account. Unable to assign supplemental plan” but will still charge 7.99 and it’s charged me twice for nothing 

1 REPLY 1
BrookeN
Arlo Moderator
Arlo Moderator

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.