Arlo|Smart Home Security|Wireless HD Security Cameras

Subscription Re-signup Discount Failed

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tgifun
Follower
Follower

I canceled my subscription over a year ago.  I received a popup in the app offering a discount to sign back up. I clicked it and was going to sign back up.  In the process of checking out something went wrong and the page refreshed clearing out the discount.  I saw that the discount was a discount code about 15 characters long, but it was no longer there when the page refreshed.  I have opened the Arlo app in hopes that the same popup would show up but it hasn't. 

 

Is there a way to get this code sent to me so that I can use it?

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BrookeN
Arlo Moderator
Arlo Moderator

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.