Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
JRod12345
Tutor
Tutor

Just got a notification that the subscription of the Arlo Secure Plan is being increased yet again.  What I find appaling is the fact that the company tries to justify the price increase with all these new features yet the increase for the monthly subscription option is a significant $8/month unless you want to pay for a full year in advance which is what many companies are doing to lock you in.  I remember just a couple of years ago I was paying $9.99/mo which will now be double for the same quality equipment I can get with many of their competitors.  So, what I will do instead is cancel my subscription and trash the cameras and switch to something better and more reasonable priced.  This is not to offer the end users more features but to price gouge and be greedy.

Best answers
  • JamesC
    Community Manager
    Community Manager

    Thank you all for the feedback. On January 3rd Arlo has updated subscription plans and pricing to enhance the Arlo Secure experience, doubling cloud video storage, and making new AI-powered capabilities available to all subscribers in the US. We have simplified into two plans to allow you to easily identify which features are right for your security needs.

    For more information on the new Arlo Secure plans, available now, see https://www.arlo.com/en-us/arlosecure.html

126 REPLIES 126
driber
Initiate
Initiate

I want Arlo to know that I am dropping them and going with another company that does NOT require a subscription. Congratulations arlo, you have lost ANOTHER customer because of your forced subscription model.  I will also be posting this to my MILLIONS of followers and subscribers in all my social platforms. 

harry_1511
Tutor
Tutor

Yep, Arlo has become greedy as f, and released some useless features that never work correctly. I am in the process of transitioning to self-hosted security system, and will officially ditch Arlo into trash can on my way.