Set notification off on 1 Q-camera but still get the push

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YOYOYOYO
Guide
Guide

Want to continue to record but do not need notification At Home.  How can i turn this off?  I disabled notification but i keep getting them!

7 REPLIES 7
StephenB
Guru Guru
Guru

@YOYOYOYO wrote:

Want to continue to record but do not need notification At Home. 

Did you disable the notification in the rule for the camera in the mode(s) you are using?

YOYOYOYO
Guide
Guide

Yes I have disabled notification in the app but i noticed that it was still enabled on in the web portal.  I disabled but it got enabled again.  Disabled one more time.  

YOYOYOYO
Guide
Guide

STILL got notification!

BrookeN
Arlo Moderator
Arlo Moderator

Please go through this article and make sure that you have followed all the steps fully. 

 

https://kb.arlo.com/000062908/How-to-Mute-Arlo-Notifications-Arlo-Secure-4-0

 

If you do still see the same behavior after looking over the article please reach back out. 

YOYOYOYO
Guide
Guide

I wanted to mute 1 camera not the app.

After about an hr or so, the notifications have reduced and is only recording HOWEVER i am still getting people notification.  Thanks 

Yun124
Aspirant
Aspirant

Hello I've the same problem 

Have been using two old arloQ cams, and recently my app is upgraded by itself as Feed style.

And now I've so many notifications when the cams sense Motion Detection > under the Rule with Record video On & Send Notif to everyone OFF.

 

So, the "Notify Everyone" option is absolutely no meaning.

I want to use Recording feature when arloQ senses Motion, but dont want to have any notification.

Before this app upgrade, everything was fine.

 

Thanks.and hope to be corrected soon.

 

BrookeN
Arlo Moderator
Arlo Moderator

Can you try removing the camera from the account and re-onboarding it?