Arlo|Smart Home Security|Wireless HD Security Cameras

Redeemed two Arlo Secure Codes

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OCXSW
Aspirant
Aspirant

I bought two 1-year Arlo Secure codes off arlo.com in a bundle and redeemed them both in my account. However, I see my subscription as being active to only next year 3/11/2025. Both of my codes are reported as in use now. Did I do something wrong?

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BrookeN
Arlo Moderator
Arlo Moderator

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.