Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Redeemed two Arlo Secure Codes

Reply
Discussion stats
  • 1 Reply
  • ‎2024-03-11 04:16 PM
  • 712 Views
  • 0 Likes
  • 2 In Conversation
OCXSW
Aspirant
Aspirant
‎2024-03-11 04:16 PM

I bought two 1-year Arlo Secure codes off arlo.com in a bundle and redeemed them both in my account. However, I see my subscription as being active to only next year 3/11/2025. Both of my codes are reported as in use now. Did I do something wrong?

Labels:
0 Likes
Reply
Message 1 of 2
712
1 REPLY 1
BrookeN
Arlo Moderator
Arlo Moderator
‎2024-03-12 08:39 AM

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.

 

 


 

0 Likes
Reply
Message 2 of 2
692
Discussion stats
  • 1 Reply
  • ‎2024-03-11 04:16 PM
  • 713 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.