New recordings don't show in the feed until I restart iPadOS app

[Waitz]

• I have Arlo installed on a new iPad (iPadOS 16.6).
• I get notifications of new recordings, but they do not show in the feed unless I close the app and restart it.
• I have an annual Arlo Secure Plus plan and I record locally. There is enough space on the SD cards.
• All firmwares are up to date.

Any tip for how to resolve this?

[Waitz]

Update:

This seems to be an iPadOS related issue, because on an iPhone with IOS 16.6 the feed consistantly appears after a few seconds.

Secondly, when I set the notifications on the iPad to be persistant, and keep the Arlo app closed, I can click on the notification and see the feed. 

If I leave the iPad Arlo app open, it can take 10-20 min before the feed appears.

[ShayneS]

I was not able to replicate this issue. Have you trie removing and re-installing the Arlo app?

[Waitz]

Yes, I have reinstalled the app, and the delay is very consistent. 

@ShayneS Do you not have any delays in the feeds in the iPad?

[ShayneS]

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to the Profile icon > Support Center > Select device > contact