My base station is showing red

[Gmraj]

Hello my base station light is solid red and I have tried to replace cables and nothing seems to help. 

[StephenB]

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@Gmraj wrote:

Hello my base station light is solid red and I have tried to replace cables and nothing seems to help. 

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Have you tried a different LAN port on your router?

[Gmraj]

Thank you. I did try that too. Changed all cables, ports on the router, charge port. Etc no luck 

[StephenB]

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@Gmraj wrote:

Thank you. I did try that too. Changed all cables, ports on the router, charge port. Etc no luck 

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Do you see the base station in your router's attached device list?

[Gmraj]

Yes I see it in the list. 

[StephenB]

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@Gmraj wrote:

Yes I see it in the list. 

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Ok.   The color is actually amber (though often it looks red) and means "An error has occurred or something is wrong with the connection."

https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean

Since the base is in the router's list, the problem is not the ethernet connection to the base.  It could be that the router is blocking the connection to the Arlo Cloud, or it might be some other error.

Does the base still show up in your Arlo account?

What model is it?  (There is a VMBxxxx label on the base).

[jguerdat]

I would also suggest power cycling both the router and base, in that order.

[Gmraj]

The model number is VMB4540 and I don’t see it in my router list anymore. 

[Gmraj]

It does show in the router list now that I have power cycled it. 

[Gmraj]

Yeah I did not it turns blue solid and then goes red 

[Gmraj]

Had to buy a new base station as this one went bust! I must say the build quality is very bad.