columbus ohio

[Me2024]

I updated my app and now i get less access for me and my family. I want my old access back. I feel like this is a bait and switch. The reason I purchased Arlo was because I didn’t need a plan. 

[StephenB]

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@Me2024 wrote:

The reason I purchased Arlo was because I didn’t need a plan. 

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What cameras did you purchase?

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@Me2024 wrote:

I updated my app and now i get less access for me and my family. 

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Can you explain more clearly what you lost and need to get back?  I don't know what you mean by "less access".  Is it a particular feature?

If you are sharing the cameras via "friend" accounts - all the accounts either need to show "Library" as an option, or they all need to show "Feed" and "Dashboard".