Arlo|Smart Home Security|Wireless HD Security Cameras

Glitches in the new updated Secure.

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RegularJoe
Virtuoso
Virtuoso

Just had it in operation a few minutes... already... I had some video's recorded. I wanted to delete them.

  I went down the list, viewed the vids... then would click on "delete".

  On 3 different cameras... it won't delete the last one in the que... no matter how many times I try. It tells me that "there has been a problem, try again later."
  I just went to try again, and they're all gone.

 Second thing... I can't figure out what function now is used to disarm a single camera in a group.  I have a couple of cameras I disarm at night, but don't see how to do it.

Mode? Don't see it any more. 

  I just tried going to "routines"... that didn't pan out.

  Looks to me that they've turned everything upside down in an attempt to accomplish something... what, I have no idea.

  One thing I have read is that they're going to allow purchasing subscriptions a year at a time.

  YAY>

2 REPLIES 2
StephenB
Guru Guru
Guru

@RegularJoe wrote:
Second thing... I can't figure out what function now is used to disarm a single camera in a group.  I have a couple of cameras I disarm at night, but don't see how to do it.

Mode? Don't see it any more. 

"Feed" has three built-in modes - Armed Home, Armed Away, and Standby.  You can't add any others (regrettable) - but you can edit all three of them. 

 

So you could (for instance) make sure Armed Away has all the cameras armed,  and edit Armed Home to disarm the ones you use at night.  

 

To edit the modes, per https://kb.arlo.com/000062777/About-Arlo-Routines-Modes-Rules-and-Automations

  1. Launch the Arlo Secure App.
  2. Tap Routines.
  3. Tap ... 
  4. Tap Arm Away, Arm Home, or Standby.
  5. Tap the Arlo device you want to edit.
  6. Edit the Rules and tap Save.
  7. Tap Finish.
jguerdat
Guru Guru
Guru

@StephenB wrote:

@RegularJoe wrote:
Second thing... I can't figure out what function now is used to disarm a single camera in a group.  I have a couple of cameras I disarm at night, but don't see how to do it.

Mode? Don't see it any more. 

"Feed" has three built-in modes - Armed Home, Armed Away, and Standby.  You can't add any others (regrettable) - but you can edit all three of them. 

 

So you could (for instance) make sure Armed Away has all the cameras armed,  and edit Armed Home to disarm the ones you use at night.  

 

To edit the modes, per https://kb.arlo.com/000062777/About-Arlo-Routines-Modes-Rules-and-Automations

  1. Launch the Arlo Secure App.
  2. Tap Routines.
  3. Tap ... 
  4. Tap Arm Away, Arm Home, or Standby.

To be clear, tap the gear that appears on the mode or you simply change the active mode.