Cancel Subscription

[djharris]

I have been paying for Arlo subscription for a long time and I never use the service. I need this canceled now. 

I cannot understand why it is so difficult. I have followed the instructions and no luck. There is no one available to even speak to with this issue. 

No option to cancel subscription.

[StephenB]

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@djharris wrote:

I have been paying for Arlo subscription for a long time and I never use the service. I need this canceled now. 

I cannot understand why it is so difficult. I have followed the instructions and no luck. There is no one available to even speak to with this issue. 

No option to cancel subscription.

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It looks like the app doesn't think the account has a subscription.  Is it possible that you have multiple accounts?

[1963Peanut]

How do I cancel my subscription

[jguerdat]

Settings, Arlo Secure (or whatever is shown under Subscription), Cancel Subscription at the bottom. Sometimes you have to use the web client to see the Cancel Subscription.