Feed

[javad]

I have the same problem. Under Feed there is this notification below, and there is nothing I can do to change it. Arlo does not have technical support either.

"You found a premium feature.

Visit Arlo on the web to manage plans and devices"

[jguerdat]

A premium feature means you need a subscription to use it. Technical support also requires a sub. You can purchase a single camera monthly plan to contact support and then cancel it afterwards if you wish. Note that without that sub there are no cloud recordings once the trial expires.

[EGtitan]

I’m getting the same message on mine and have had a subscription for at least a year if not longer. So I then upgraded my subscription and I’m still getting the message. When I try to go to the camera and watch it live is when it happens. NEVER HAD THAT BEFORE. 

[BrianT99]

I'm having this issue too - also have an established subscription - message and behavior appear to be a bug with the app. Contacting support seems difficult. Frustrated.