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Cannot connect with new phone

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  • ‎2023-01-02 06:49 AM
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MRaschick
Aspirant
Aspirant
‎2023-01-02 06:49 AM

upgraded from iPhone 7 to iPhone 13. App was working fine for a few weeks then told me I needed to sign in again. Haven’t been able to sign in since. Having trouble adding my new phone as a trusted device. Old phone was receiving all notifications. 

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Strick1422
Tutor
Tutor
‎2023-01-02 03:10 PM

Any answers here? I’m having same issues 

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MRaschick
Aspirant
Aspirant
‎2023-01-02 03:18 PM

I just deleted the app and reinstalled it and low and behold that seemed to do the trick. Crossing my fingers though. Only because I don’t entirely trust technology. Lol

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Strick1422
Tutor
Tutor
‎2023-01-02 04:18 PM

I can not seem to delete the app 

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MRaschick
Aspirant
Aspirant
‎2023-01-02 05:11 PM

Hold down the app button until it starts to jiggle. Then follow the prompts.

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