Arlo|Smart Home Security|Wireless HD Security Cameras

buzzing sound coming from recording

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Wasabijim
Aspirant
Aspirant

I talked to support and it seems for the Arlo Subscription in order to backup videos to the cloud for more than 1 camera you have to buy the multi camera plan. So 1 camera will cost you $2.99 but if you want 2 cameras you have to pay $9.99 for the multi account plan. So each camera will then cost you $5 to backup to the could. That is just stupid. Would not recommend these cameras. I also get an annoying buzzing that no one seems to be able to fix with the recordings. Not happy with these cameras or the support for them.

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ShayneS
Arlo Moderator
Arlo Moderator

Hey @Wasabijim

 

You can add two single camera plans instead of the standard Secure plan. 

 

is this buzzing coming from both cameras? May I ask which troubleshooting steps you have performed so far? I don't want to suggest anything you have previously performed.