Arlo|Smart Home Security|Wireless HD Security Cameras
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hugggg
Aspirant
Aspirant

Hello, probably a simple question but couldn't find it online:

Does the Arlo Secure plan (e.g. 9.99EUR/mth plan in NL) include multiple Ultra 2 cameras as well as the Arlo Video Doorbell (wired)? Or do you need 2 secure plans (1 for the cameras, 1 for the doorbell). 

 

Thanks in advance!

https://www.arlo.com/nl_nl/serviceplans

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StephenB
Guru Guru
Guru

@hugggg wrote:

 

Does the Arlo Secure plan (e.g. 9.99EUR/mth plan in NL) include multiple Ultra 2 cameras as well as the Arlo Video Doorbell (wired)? Or do you need 2 secure plans (1 for the cameras, 1 for the doorbell). 

 

https://www.arlo.com/nl_nl/serviceplans


The 9.99 plan has unlimited cameras (and includes the doorbell).

 

But if you want 4K video from the Ultras, then you'll need to get Secure Plus ( € 14.99).

hugggg
Aspirant
Aspirant

Thank you Stephen. And just to confirm / clarify:

1. For the Ultra 2 cameras: with the €9.99 Secure plan you can watch up to 2K in the app (cloud recordings), but local recordings (USB or SD card in the base / smart hub) are saved in 4K (also when you have a Secure €9.99 plan), correct? Or is the maximum local recording also set at 2K if you have the €9.99 Secure plan?

 

thanks!

StephenB
Guru Guru
Guru

@hugggg wrote:

Or is the maximum local recording also set at 2K if you have the €9.99 Secure plan?

 


Maximum local recording is also set at 2K.  

hugggg
Aspirant
Aspirant

Are you sure? When I purchased the system I read something else.. 

 

Is 4K recording free?
Yes. All users of Arlo Ultra can stream 4K content without a subscription. You can use 4K by local live streaming or recording 4K motion content onto a microSD card when inserted into an Arlo SmartHub. You can also purchase an add on service to store 4K, motion-activated clips to the Arlo Cloud for easy access anywhere your mobile app has a data connection.

 

https://kb.arlo.com/000062160/Arlo-Ultra-FAQ

StephenB
Guru Guru
Guru

@hugggg wrote:

Are you sure?

Yes.

  • If you have no subscription, then you can get 4K livestreaming and 4K local recording for free.
  • If you have a 2K subscription, then your local recording is locked to 2K.