Arlo homebase delay

[Homerjfry]

Hi set up my Arlo homebase with little issues and everything was working great. 

I recently had to unplug my homebase to paint and ever since I plugged it back in it's been having issues. It will work fine for a day or two when I unug it but then will go back to the keypad and the sound when a door opens being severely delayed and distorted. Each time I have to plug and unplug it, and it will work fine for a day or so and then go back to the same issues. 

Do I have to do a hard reset of of? If so will that wipe away all the info with all my sensors? 

Anyone have a similar issue? 

Thank you

[Homerjfry]

It also constantly puts the homebase offline despite my internet working great and being right by the router

[jguerdat]

A reset will require setting up the system again.

Having the hub right next to your router may be an issue. Try moving it away as far as practical.

[StephenB]

---

@jguerdat wrote:

Try moving it away as far as practical.

---

@Homerjfry -  try moving it as far as the ethernet cable will reach.