Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 3 Replies
  • 910 Views
  • 0 Likes
  • 3 In Conversation
Homerjfry
Aspirant
Aspirant

Hi set up my Arlo homebase with little issues and everything was working great. 

 

I recently had to unplug my homebase to paint and ever since I plugged it back in it's been having issues. It will work fine for a day or two when I unug it but then will go back to the keypad and the sound when a door opens being severely delayed and distorted. Each time I have to plug and unplug it, and it will work fine for a day or so and then go back to the same issues. 

 

Do I have to do a hard reset of of? If so will that wipe away all the info with all my sensors? 

 

Anyone have a similar issue? 

 

Thank you

3 REPLIES 3
Homerjfry
Aspirant
Aspirant

It also constantly puts the homebase offline despite my internet working great and being right by the router

jguerdat
Guru Guru
Guru

A reset will require setting up the system again.

 

Having the hub right next to your router may be an issue. Try moving it away as far as practical.

StephenB
Guru Guru
Guru

@jguerdat wrote:

Try moving it away as far as practical.


@Homerjfry -  try moving it as far as the ethernet cable will reach.