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Retired_Member
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2023-06-19
08:01 PM
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I am trying to start a subscription, but during checkout the country is defaulted to Switzerland and I can not change it to United States. Is there a solution for this?
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Arlo Secure
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Where did you initially create your account and set up the system? You may need to remove all devices from your account and create a new account to set the system back up to get the correct country set.
Retired_Member
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2023-06-20
05:50 AM
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I might have setup up on my phone. I was using a combo of phone and desktop and can’t remember which one exactly I used to create the account. I will try the delete and recreate method suggested and see how it goes. Thanks!
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