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Angelinah72
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‎2023-09-23 04:15 PM

I messed up when creating my account so I deleted it to start over but now it says I have an existing account when I try to create one but then I try to log in and it says the account was closed. How do I fix this? And does anyone have a customer service number? 

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StephenB
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‎2023-09-25 04:41 AM
@Angelinah72 wrote:

And does anyone have a customer service number? 

Arlo doesn't publish them, and anything you find by googling will almost certainly lead you to a scammer.

 

I'm tagging the mods ( @JamesC and @ShayneS ) , in hopes that they can assist.

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ShayneS
Arlo Moderator
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‎2023-09-25 01:41 PM

Hi @Angelinah72 

 

Thank you for the update, I have notified support and someone should be reaching out to you as soon as possible. 

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