Arlo|Smart Home Security|Wireless HD Security Cameras

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Ltill
Follower
Follower

Why is the app blank when I open it? 
only the house icon appears. I already tried powering my phone off and on and I uninstalled the app and reinstalled it and it still doesn’t work. 
I cannot access my cameras or respond to notifications. 

HELP!!!!

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JamesC
Community Manager
Community Manager

Ltill,

 

There are a couple different issues that you could be experiencing based on your description of the issue. Try the solutions posted here:

 

Try this one first: https://community.arlo.com/t5/Arlo-Pro-2/Iphone-13-Arlo-App-Freezing-remaining-on-blue-screen/m-p/19...

If you're still experiencing an issue, try this: https://community.arlo.com/t5/Arlo/Unknown-error-Not-able-to-login-in-the-iOS-App/m-p/1899905

 

JamesC