Arlo|Smart Home Security|Wireless HD Security Cameras

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beckhamk
Aspirant
Aspirant

Wanted to call out that the iOS Arlo app needs fixed.  Tried to log into the iPhone Arlo app and I have it sending the verification code to my email. When i switch to outlook on my phone to get the code and go back to Arlo. It basically goes back to the login screen and wants to send another code.

 

This process makes it so that I have to have a computer in front of me to read my email for the code.

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DannyBearAgain
Master
Master

I suspect that the behaviour is by design so you always need to have a second device to use 2nd factor identification.

 

If you have to do this every time to login with the phone you need to set the iPhone as a trusted device and you can also set it as your primary device if you want it to receive the push verification enable action.

 

On the arlo app go to settings/profile/two-step verification and edit to change the tick position. 

StephenB
Guru Guru
Guru

@beckhamk wrote:

 

This process makes it so that I have to have a computer in front of me to read my email for the code.


I think normally folks wiil set the app to trust their phone, which works around the problem.