Arlo|Smart Home Security|Wireless HD Security Cameras

Need help with erroneous charge

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Drsheshe
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Hi! I have Arlo cameras but cancelled my subscription a long time ago. Today, an attempt was made to charge my debit card but I do not have a subscription nor have I placed any recent orders. I tried to get help via chat but was told I could not have access to a live agent. Can you help me with issue? I think the charge was blocked by my bank as it triggered a fraud alert. But, I want to ensure there are no future attempts to charge my card. Thanks! 

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BrookeN
Arlo Moderator
Arlo Moderator

I have reached out to support regarding the charges that were attempted on your card. Support will be reaching out to you as soon as possible. 

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