Arlo|Smart Home Security|Wireless HD Security Cameras

Delete old phone number from account settings

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Fafasasa
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I forget which cams I have. Don't care.

In the app I added my new phone number to my account settings.  Now when I go to delete my old phone number it has a check next to it instead of a trashcan icon. Everything else listed here (like my new phone number and emails ive added to my account and are listed here) has a trash icon next to it.... I guess my old number is verified and I can't delete it?? But I need to for security purposes so that my old number isn't linked to my arlo account.

Why can't I verify my new number  and delete my old number?

What is this crap?

Help me fix this

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  • StephenB
    Guru
    Guru


    @Fafasasa wrote:

    I forget which cams I have. Don't care.

    In the app I added my new phone number to my account settings.  Now when I go to delete my old phone number it has a check next to it instead of a trashcan icon. Everything else listed here (like my new phone number and emails ive added to my account and are listed here) has a trash icon next to it.... 

     

    Why can't I verify my new number  and delete my old number?

     


    Can you trust the new phone (just touching it should move the check to it).

     

    Then swipe left on the old phone, that should give you the trashcan icon.

1 REPLY 1
StephenB
Guru Guru
Guru

@Fafasasa wrote:

I forget which cams I have. Don't care.

In the app I added my new phone number to my account settings.  Now when I go to delete my old phone number it has a check next to it instead of a trashcan icon. Everything else listed here (like my new phone number and emails ive added to my account and are listed here) has a trash icon next to it.... 

 

Why can't I verify my new number  and delete my old number?

 


Can you trust the new phone (just touching it should move the check to it).

 

Then swipe left on the old phone, that should give you the trashcan icon.

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