Arlo|Smart Home Security|Wireless HD Security Cameras
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Grant access to device temporarily

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Aspirant
Before all these updates at one time I could untick a friend from a device and save, which means they are offline temporarily, then when I want to grant access back to the device I could tick and save then the friend is back to view device, now arlo support are pretty useless as they kept telling me only way I can untick and tick the friend from the device is to allow access rights and save ? (Don’t think so) So my question is how to temporarily untick the friend from the device, without deleting the friend or granting access rights, like I said before the updates you could tick and untick and save (job Done)
Model: VMC3040 | Arlo-Q HD with Audio
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Arlo Moderator
Arlo Moderator

Hi @Trackerone

 

May I ask if you are using the Android/iOS app & which version? Thanks

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Yep I have iPhone 11 Pro using iOS 14.2, but the question regarding unticking device from friend and saving hasn’t really work since last year
Model: VMC3040 | Arlo-Q HD with Audio
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App ver 2.21 (1397)
Model: VMC3040 | Arlo-Q HD with Audio
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2.22 (1549)
Model: VMC3040 | Arlo-Q HD with Audio