Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Downloaded many videos but now gives me Error: Cocoa error -1

Reply
Discussion stats
  • 2 Replies
  • 987 Views
  • 0 Likes
  • 2 In Conversation
DMTZ
Aspirant
Aspirant

Hi,

I have downloaded many videos now it gives me an error when I try to download. Error: Cocoa error -1
Does anybody know what that is?
Thank you.

2 REPLIES 2
JessicaP
Arlo Employee Retired

Hi DMTZ,

 

What phone device are you using and what iOS/Android version are you running on your phone device? Have you tried reinstalling the Arlo app and/or rebooting your phone device?

DMTZ
Aspirant
Aspirant
IPhone
IOS. 12.4.1
It seems to have cleared up today. I can download today. But would still like to know what went wrong in case it happens again. Thank you!