Arlo|Smart Home Security|Wireless HD Security Cameras

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Mort87
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Arlo Q is not recording to my USB drive, my other 3 Pro 03 cameras do.
Is there a way to to have Arlo Q record to the USB drive, as well as the cloud?

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StephenB
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@Mort87 wrote:
Arlo Q is not recording to my USB drive, my other 3 Pro 03 cameras do.
Is there a way to to have Arlo Q record to the USB drive, as well as the cloud?

Unfortunately not.  The Q connects directly to the cloud using your home wifi.  It doesn't connect to the base at all.

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StephenB
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Guru

@Mort87 wrote:
Arlo Q is not recording to my USB drive, my other 3 Pro 03 cameras do.
Is there a way to to have Arlo Q record to the USB drive, as well as the cloud?

Unfortunately not.  The Q connects directly to the cloud using your home wifi.  It doesn't connect to the base at all.

Mort87
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Thank you. 1 follow up question:
Since the Arlo Q doesn't connect in that manner to the base station, does the Arlo Q count towards a unit in the Arlo Smart Plan? Say you have 5 Pro 3 cameras, and 1 Arlo Q, is there a charge for the Arlo Q?
StephenB
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Guru

@Mort87 wrote:
Thank you. 1 follow up question:
Since the Arlo Q doesn't connect in that manner to the base station, does the Arlo Q count towards a unit in the Arlo Smart Plan? Say you have 5 Pro 3 cameras, and 1 Arlo Q, is there a charge for the Arlo Q?

All cameras in the account are counted - it doesn't matter what base they are on (if any). 

 

One workaround is to put the Q in a different account, and use grant access to let you see all 6 cameras from the main account.