Arlo|Smart Home Security|Wireless HD Security Cameras

Camera trips out when night vision turned on. Arlo Q

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Boat-watcher1
Follower
Follower

Excellent pictures and video during the day. Zero registered anything at night - even walked in front of it and yelled at it! Definitely have night vision turned on.

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brh
Master
Master

@Boat-watcher1

It sounds like a defective camera to me. Contact Customer Service at the green banner at the bottom of this page.

 

Brian

jguerdat
Guru Guru
Guru

Try removing the camera from Settings, My Devices and resync.