Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 7 Replies
  • 1825 Views
  • 0 Likes
  • 3 In Conversation
JPA1
Aspirant
Aspirant

When I arm or disarm cameras in mode it says getting information will not say armed or disarmed worked fine for 7 years now all of a sudden this 

7 REPLIES 7
ShayneS
Arlo Moderator
Arlo Moderator

May I ask which troubleshooting steps you have performed so far? I don't want to suggest anything you have previously performed.

JPA1
Aspirant
Aspirant

Unpluged cameras , reset router& base deleted app it is only cameras that are plugged in

ShayneS
Arlo Moderator
Arlo Moderator

Does this occur over the web portal as well? 

JPA1
Aspirant
Aspirant

Yes

ShayneS
Arlo Moderator
Arlo Moderator

Have you tried removing and re-adding the camera?

JPA1
Aspirant
Aspirant

Did not try removing camera don't know what reading the camera means

StephenB
Guru Guru
Guru

@JPA1 wrote:

don't know what reading the camera means


I think he meant "re-adding".