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Arlo Q library only shows current day on IOS app (cannot see 7 day rolling)

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MommyKoala
Follower
Follower

I have an Arlo Q that is grandfathered into the 7 day free cloud video storage.  Ever since I updated the firmware on Arlo Q, I can no longer see the previous day recordings on my IOS App (only the most recent ones of current day show up).  On browser I can still see 7 day's worth of videos.  

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ShayneS
Arlo Moderator
Arlo Moderator

Which version of the Arlo app are you using & does this happen on any other handheld devices? 

 

Thanks