Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Q library only shows current day on IOS app (cannot see 7 day rolling)

Reply
Discussion stats
  • 1 Reply
  • ‎2022-10-27 02:17 PM
  • 859 Views
  • 0 Likes
  • 2 In Conversation
MommyKoala
Follower
Follower
‎2022-10-27 02:17 PM

I have an Arlo Q that is grandfathered into the 7 day free cloud video storage.  Ever since I updated the firmware on Arlo Q, I can no longer see the previous day recordings on my IOS App (only the most recent ones of current day show up).  On browser I can still see 7 day's worth of videos.  

Labels:
0 Likes
Reply
Message 1 of 2
859
1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator
‎2022-10-28 06:05 PM

Which version of the Arlo app are you using & does this happen on any other handheld devices? 

 

Thanks 

0 Likes
Reply
Message 2 of 2
842
Discussion stats
  • 1 Reply
  • ‎2022-10-27 02:17 PM
  • 860 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.