Arlo|Smart Home Security|Wireless HD Security Cameras

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NancyMarie
Aspirant
Aspirant

Arlo Secure app freezes up on iphone and shows only the blue screen

I tried the suggested solutions noting to turn on airplane mode and turn off cellular and then access the app with no luck. I also turned off icloud for the app and offloaded the app and then reinstalled. Any other suggestions?  Thanks.

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StephenB
Guru Guru
Guru

@NancyMarie wrote:

Arlo Secure app freezes up on iphone and shows only the blue screen

 


What model is the iPhone?

NancyMarie
Aspirant
Aspirant

iphone 11Pro

NancyMarie
Aspirant
Aspirant

iphone 11Pro

ShayneS
Arlo Moderator
Arlo Moderator

What is the version of iOS on your phone?