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Arlo app freezes on startup on iphone only blue screen

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NancyMarie
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Aspirant

Arlo Secure app freezes up on iphone and shows only the blue screen

I tried the suggested solutions noting to turn on airplane mode and turn off cellular and then access the app with no luck. I also turned off icloud for the app and offloaded the app and then reinstalled. Any other suggestions?  Thanks.

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StephenB
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@NancyMarie wrote:

Arlo Secure app freezes up on iphone and shows only the blue screen

 


What model is the iPhone?

NancyMarie
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iphone 11Pro

NancyMarie
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Aspirant

iphone 11Pro

ShayneS
Arlo Moderator
Arlo Moderator

What is the version of iOS on your phone?