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I have an Arlo Q and it will detect motion and begin recording, but when I playback the videos on my iPhone there's no audio - but there's very clearly audio in the video.
The cameras will detect audio to record and those videos do have audio in the playback. How do I ensure every recording also captures the audio?
The cameras will detect audio to record and those videos do have audio in the playback. How do I ensure every recording also captures the audio?
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Have you tired a rowser to see if it works there?
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I have tried just using a browser, and those videos also lack audio in their recordings.
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Ok, so it's not an ap problem. Check the audio settings for your camera in Settings, My Devices, your camera, Audio Settings.
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What should I be looking for? Audio comes through on some recordings and not others, the device is set to On in both categories, and the slider is at 100%
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Try a new custom mode to see if it's different. Removing and re-adding the camera may be useful. If not, a hardware reset may be needed or open a case with support:
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