Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Q viewing from two mobile devices at the same time

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desertsnax
Aspirant
Aspirant

Can I view this camera from 2 different mobil devices at the same time?

Also, I cannot access the camera on my computer while my phone is logged in to the Arlo app. Is this normal?

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jguerdat
Guru Guru
Guru

Yes but not using the master account. Use Settings, Grant Access to a second email address.  That won't log anyone off.

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jguerdat
Guru Guru
Guru

Yes but not using the master account. Use Settings, Grant Access to a second email address.  That won't log anyone off.

desertsnax
Aspirant
Aspirant

Thank you. My Apple computer only gives me video history but no live picture. Can this be corrected?

jguerdat
Guru Guru
Guru

Did you also set Allow Access Rights at the bottom?