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Arlo Q led status light won't stay off

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GT500KR
Aspirant
Aspirant
Arlo Q
Firmware 1.8.3.0_9926

I have set the led status light to off in the app multiple times. Even rebooted the Arlo camera and the led stays off for about 5 mins. Then it's back on again. I'd really like it to stay off indefinitely. Anyone else having this issue?
3 REPLIES 3
TomMac
Guru Guru
Guru

Your the second person to mention the same issue.... contact Netgear Support and put in a trouble ticket

 

https://www.arlo.com/en-us/support/contact.aspx

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GT500KR
Aspirant
Aspirant
Thanks! Glad to know it's not just me.
JamesC
Community Manager
Community Manager

GT500KR,

 

I have tested this and did not see the same behavior. What client are you using to change this setting (web browser, mobile app)? If you choose a different client, do you see the same behavior?

 

JamesC