Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 3 Replies
  • ‎2017-03-03 01:40 PM
  • 5680 Views
  • 0 Likes
  • 3 In Conversation
alma5usa10
Aspirant
Aspirant
‎2017-03-03 01:40 PM

trying to add the camera ...go thru the steps ....I hear the chime sounds....then it says Discovering your device..please wait..and it fails...what to do?

Labels:
0 Likes
Reply
Message 1 of 4
Views icon 5,680
3 REPLIES 3
TomMac
Guru Guru
Guru
‎2017-03-03 02:25 PM

Reset the Q camera by holding in the reset for about 10 secs till the front led flashes amber... try and sync again.

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Reply
Message 2 of 4
Views icon 5,673
alma5usa10
Aspirant
Aspirant
‎2017-03-08 11:06 AM

I did all that a few times and nothing

0 Likes
Reply
Message 3 of 4
Views icon 5,641
jguerdat
Guru Guru
Guru
‎2017-03-09 05:43 AM

Use the Contact SUpport link at the bottom here for a chat or phone call.

0 Likes
Reply
Message 4 of 4
Views icon 5,620
Discussion stats
  • 3 Replies
  • ‎2017-03-03 01:40 PM
  • 5681 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.